Welcome to my portfolio page crafted especially for Costco Travel. With over 7 years as a Senior UX/UI Designer and an MSc in Human-Computer Interaction, I thrive on building bridges between design, technology, and business. I enjoy collaborating with diverse stakeholders—from business partners and customers to engineers and product managers—to create experiences that resonate.
My hands-on experience with lean UX models and agile workflows has not only deepened my understanding of complex industries but also honed my ability to translate insights into compelling, user-centric designs. I look forward to exploring how thoughtful design can elevate the user journey for Costco Travel’s members and agents.
How I work
Collaboration
I collaborate with product, engineering, and business teams to uncover customer and business needs.
Simplifying complexities
I translates complex ideas into understandable concepts and solutions that evolve and enhance the product experience.
Early project definition
I manage shifting priorities to provide clear direction and input on product prioritization and support early product definition.
Customer centric
I advocate for the customer through human-centered design methods, including discovery, research, and user testing.
Workshop facilitation
I facilitate and participate in workshops with internal and external stakeholders to align with business needs.
Journey mapping
I create process and user flows, wireframes, journey maps, and user interface specifications.
Design assets
Delivers design assets for acceptance, development, and delivery to market in partnership with engineering.
Omni channel designer
Experience designing for cross channel e.g. responsive web and native mobile interfaces.
