Welcome to my portfolio page crafted especially for Costco Travel. With over 7 years as a Senior UX/UI Designer and an MSc in Human-Computer Interaction, I thrive on building bridges between design, technology, and business. I enjoy collaborating with diverse stakeholders—from business partners and customers to engineers and product managers—to create experiences that resonate.
My hands-on experience with lean UX models and agile workflows has not only deepened my understanding of complex industries but also honed my ability to translate insights into compelling, user-centric designs. I look forward to exploring how thoughtful design can elevate the user journey for Costco Travel’s members and agents.
How I work
Collaboration
I collaborate with various people across the organization, including product managers, researchers, content designers, and engineers.
Simplifying complexities
I translates complex ideas into understandable concepts and solutions that evolve and enhance the product experience.
Validating designs
I propose, test, and evaluate ideas to improve the customer experience.
Gather feedback
I present design work and seek regular feedback from stakeholders and senior leaders.
Workshop facilitation
I facilitate online and in-person workshops with cross-functional teams.
Journey mapping
I lead design activities like journey mapping, co-design sessions, prototyping, design critiques, and user testing, while leading the design process and project plans.
Design systems
I create components and partner with other designers to up-level visual standards and adhere to brand guidelines.
Responsive design
I design digital customer experiences for web, iOS, and Android.
